THE EFFECT OF JOB SATISFACTION AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE IN TELKOMSEL AUTHORIZED PARTNERS (TAP) IN INDRAGIRI HULU, INDRAGIRI HILIR AND KUANTAN SINGINGI
Abstract
Development today 's technology already change on the basis of analog technology to digital, which has an effect to development technology in the field telecommunication throughout Indonesia marked with very competition strict between provider service mobile, no only using media access physical (wireline) will but also has develop to the use of non- physical media (wireless) as access for get explanation with easy when only and where just . About there are 5 GMS operators in Indonesia , viz Terkomsel (TSEL), Indosat (ISAT), Excelcomindo (XL), Hutchison (THREE ) and Axis.
This research was conducted at Telkomsel Authorized Partners (Tap) in Indragiri Hulu, Indragiri Hilir and Kuantan Singingi . The research objective is to determine the effect Satisfaction Work and Motivation Work On Employee Performance at Telkomsel Authorized Partners (Tap) in Indragiri Hulu, Indragiri Hilir and Kuantan Singingi , either simultaneously or partially .
The method used in this research is method Quantitative , namely by taking the data collected in study ie main data and supporting data . Main data obtained with method researcher spread questionnaire through the requesting google form HDR help PT. Telkomsel which then links the questionnaire continued to employee . And supporting data obtained from the Company in the form of sourced quantitative data from report performance employees and web pages as well other . The analysis technique used in this study is a analysis multiple linear regression and its testing with using the SPSS program. And results study show that Satisfaction Work and Motivation Work take effect positive on Employee Performance .
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