THE INFLUENCE OF CO-WORKER SUPPORT, JOB INSECURITY, AND ORGANIZATIONAL COMMITMENT ON SOCIAL LOAFING: THE ROLE OF TURNOVER INTENTION
Abstract
This study investigated the relationship between co-worker support, cognitive and affective job insecurity, as well as the employee’s organizational commitment to social loafing behavior with the employee’s turnover intention as a mediating variable. A survey method was implemented in this quantitative research where data was collected by distributing an online questionnaire. The purposive and snowball sampling techniques were used to select this study’s respondents. A total of 285 questionnaires were successfully distributed in 8 fast-food restaurants in Bandung, Indonesia. The proposed hypotheses were then tested by using the structural equation model with the help of the Lisrel 8.8 software. The analysis of this study’s results showed that the support of co-workers has a negative effect on the employee’s turnover intention. Whereas cognitive and affective job insecurity has positive impacts on turnover intention. The organizational commitment variable also has a negative impact on the employee’s turnover intention. On the other hand, the employee’s turnover intention has a positive effect on their social loafing behavior. Meanwhile, the factors with indirect influences are the mediating effect of turnover intention on the relationship between co-worker support and social loafing, affective job insecurity and social loafing, as well as cognitive job insecurity and social loafing.
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