PENGARUH LEADER-MEMBER EXCHANGE DAN KOMUNIKASI PADA INTENTION TO QUIT PADA SPG/SPB DI KOTA SURAKARTA
Kata Kunci:
Leader Member Exchange, Komunikasi dan Intention To Quit
Abstrak
Tujuan dari penelitian ini adalah mengetahui dan menganalisis hubungan leader member exchange dan komunikasi terhadap intention to quit. Penelitian ini adalah penelitian kuantitatif deskriptif dengan responden yang dijadikan sampel terdiri dari 250 responden. Pengumpulan data dilakukan dengan penyebaran kuesioner untuk mendapatkan data mengenai tanggapan terhadap leader member exchange dan komunikasi terhadap intention to quit. Hasil penelitian menunjukkan bahwa pengaruh secara positif dan signifikan hubungan leader member exchange dan komunikasi terhadap intention to quit, baik secara parsial maupun simultan.
Referensi
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Creswell, John. 2018. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage
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Gurpreet Randhawa. 2007. Relationship between Job Satisfaction and Turnover Intentions: An Empirical Analysis. Indian Management Studies. Journal 11 (2007) 149-159.
Mavhungu, D., & Bussin, M.H.R. 2017. The mediation role of motivation between leadership and public sector performance. SA Journal of Human Resource Management/SA Tydskrif vir Menslikehulpbronbestuur, 15(0), a840
Mohammad Alzayed dan Mohsen Ali Murshid. 2017. Factors Influencing Employees’ Intention to Leave Current Employment in the Ministry of Information in Kuwait. European Journal of Business and Management ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online). Vol.9, No.12.
Mujahid Quraisy dan Mukhaer Pakkanna. 2015. Komitmen Organisasi Dan Intention To Quit Karyawan Perbankan Syariah. Jurnal Liquidity Vol. 4, No. 2, Juli-Desember 2015, p. 136-144
Nnaeto Japhet Olusadum dan Ndoh Juliet Anulika. 2018. Impact of Motivation on Employee Performance: A Study of Alvan Ikoku Federal College of Eduaction. Journal of Management and Strategy Vol. 9, No. 1; 2018
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Rana Özen Kutanis, Muammer Mesci, dan Zeynep ÖVDÜR. 2011. The Effects of Kepuasan kerja on Learning Performance: A Case of an Academic Organization. Journal of Economic and Social Studies. Volume 1 Number 2 July 2011
Said Abdi Mohamud, Abdiaziz Ahmed Ibrahim and Jamal Mohamud Hussein. 2017. The Effect Of Motivation On Employee Performance: Case Study In Hormuud Company In Mogadishu Somalia. International Journal of Development Research. Vol. 07, Issue, 11, pp.17009-17016, November.
Salman Muhammad, Khan Mula Nazar, dan Naeem Madiha Javaid Muhammad. 2016. Leadership Style and Employee Performance Through Mediating Role of Work Engagement. American Journal of Business and Society. Vol. 1, No. 3, 2016, pp. 129-135
Sara Ghaffari, Ishak Mad Shah, John Burgoyne, Mohammad Nazri, Jalal Rezk Salleh. 2017. The Influence of Motivation on Job Performance: A Case Study at Universiti Teknologi Malaysia. Australian Journal of Basic and Applied Sciences, 11(4) March 2017, Pages: 92-99.
Shu-sien Liao, Da-chian Hu, Yu-Chun Chung, Li-Wen Chen, (2017) "Leader-Member Exchange and employee satisfaction: mediating effect of psychological capital", Leadership & Organization Development Journal, Vol. 38 Issue: 3, pp.433-449.
Siti Fatimah Mohamad. 2008. Effects of communication on turnover intention: A case of hotel employees in Malaysia. Graduate Theses and Dissertations. Paper 11164
Timothy A. Judge, Christine L. Jackson, John C. Shaw, Brent A. Scott and Bruce L. Rich. 2007. Self-Efficacy and Work-Related Performance: The Integral Role of Individual Differences. Journal of Applied Psychology 2007, Vol. 92, No. 1, 107–127
Valentin Konya, Leposava Grubic_Nesic, dan Dejan Matic. 2015. The Influence of Leader-Member Communication on Organizational Commitment in a Central European Hospital. Journal of University of Novi Sad Segedinski put 9-11, 24000 Subotica, Serbia Vol. 12, No. 3, 2015
Vishal Mali. 2013. A Study on Job Satisfaction and its Impact on Employees’ Performance. International Journal of Science and Research (IJSR). Volume 2 Issue 12, December 2013
Yi Li Feng Wei Shenggang Ren Yang Di , (2015),"Job Satisfaction, psychological empowerment and intrinsic motivation relation to performance", Journal of Managerial Psychology, Vol. 30 Iss 4 pp.1-2
Babbie, Earl. 2014. The Basics of Social Research (6th ed.). Belmont, California: Wadsworth Cengage.
Chieh-Peng Lin dan Hua Chun Ma. 2004. Effects of leader-member exchange, job satisfaction, and organizational commitment on diagnosing employee job performance using career stage as a moderator. Asia Pacific Management Review (2004) 9(1), 79-99
Creswell, John. 2016. Qualitative Inquiry and Research Design: Choosing among Five Approaches. Sage.
Creswell, John. 2018. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage
Daniel F. Michael. 2014. The Impact of Leader-Member Exchange, Supportive Supervisor Communication, Affective Commitment, and Role Ambiguity on Bank Employees’ Turnover Intentions and Performance. International Journal of Business and Social Science. Vol. 5, No. 7; June 2014. Pp 8-21
Gurpreet Randhawa. 2007. Relationship between Job Satisfaction and Turnover Intentions: An Empirical Analysis. Indian Management Studies. Journal 11 (2007) 149-159.
Mavhungu, D., & Bussin, M.H.R. 2017. The mediation role of motivation between leadership and public sector performance. SA Journal of Human Resource Management/SA Tydskrif vir Menslikehulpbronbestuur, 15(0), a840
Mohammad Alzayed dan Mohsen Ali Murshid. 2017. Factors Influencing Employees’ Intention to Leave Current Employment in the Ministry of Information in Kuwait. European Journal of Business and Management ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online). Vol.9, No.12.
Mujahid Quraisy dan Mukhaer Pakkanna. 2015. Komitmen Organisasi Dan Intention To Quit Karyawan Perbankan Syariah. Jurnal Liquidity Vol. 4, No. 2, Juli-Desember 2015, p. 136-144
Nnaeto Japhet Olusadum dan Ndoh Juliet Anulika. 2018. Impact of Motivation on Employee Performance: A Study of Alvan Ikoku Federal College of Eduaction. Journal of Management and Strategy Vol. 9, No. 1; 2018
Ofelia Robescu, Alina-Georgiana Iancu. 2016. The Effects of Motivation on Employees Performance in Organizations. Valahian Journal of Economic Studies Volume 7 (21). Issue 2. P 1-8.
Rana Özen Kutanis, Muammer Mesci, dan Zeynep ÖVDÜR. 2011. The Effects of Kepuasan kerja on Learning Performance: A Case of an Academic Organization. Journal of Economic and Social Studies. Volume 1 Number 2 July 2011
Said Abdi Mohamud, Abdiaziz Ahmed Ibrahim and Jamal Mohamud Hussein. 2017. The Effect Of Motivation On Employee Performance: Case Study In Hormuud Company In Mogadishu Somalia. International Journal of Development Research. Vol. 07, Issue, 11, pp.17009-17016, November.
Salman Muhammad, Khan Mula Nazar, dan Naeem Madiha Javaid Muhammad. 2016. Leadership Style and Employee Performance Through Mediating Role of Work Engagement. American Journal of Business and Society. Vol. 1, No. 3, 2016, pp. 129-135
Sara Ghaffari, Ishak Mad Shah, John Burgoyne, Mohammad Nazri, Jalal Rezk Salleh. 2017. The Influence of Motivation on Job Performance: A Case Study at Universiti Teknologi Malaysia. Australian Journal of Basic and Applied Sciences, 11(4) March 2017, Pages: 92-99.
Shu-sien Liao, Da-chian Hu, Yu-Chun Chung, Li-Wen Chen, (2017) "Leader-Member Exchange and employee satisfaction: mediating effect of psychological capital", Leadership & Organization Development Journal, Vol. 38 Issue: 3, pp.433-449.
Siti Fatimah Mohamad. 2008. Effects of communication on turnover intention: A case of hotel employees in Malaysia. Graduate Theses and Dissertations. Paper 11164
Timothy A. Judge, Christine L. Jackson, John C. Shaw, Brent A. Scott and Bruce L. Rich. 2007. Self-Efficacy and Work-Related Performance: The Integral Role of Individual Differences. Journal of Applied Psychology 2007, Vol. 92, No. 1, 107–127
Valentin Konya, Leposava Grubic_Nesic, dan Dejan Matic. 2015. The Influence of Leader-Member Communication on Organizational Commitment in a Central European Hospital. Journal of University of Novi Sad Segedinski put 9-11, 24000 Subotica, Serbia Vol. 12, No. 3, 2015
Vishal Mali. 2013. A Study on Job Satisfaction and its Impact on Employees’ Performance. International Journal of Science and Research (IJSR). Volume 2 Issue 12, December 2013
Yi Li Feng Wei Shenggang Ren Yang Di , (2015),"Job Satisfaction, psychological empowerment and intrinsic motivation relation to performance", Journal of Managerial Psychology, Vol. 30 Iss 4 pp.1-2
Diterbitkan
2019-12-20
Bagian
Articles
