PENINGKATAN KINERJA PEGAWAI MELALUI DUKUNGAN ORGANISASI DAN TRANSFER PELATIHAN
Kata Kunci:
dukungan organisasi, transfer pelatihan, kinerja pegawai
Abstrak
Penelitian ini bertujuan untuk mengetahui peningkatan kinerja pegawai melalui dukungan organisasi dan transfer pelatihan. Pendekatan yang digunakan dalam penelitian ini yaitu metode survey yang difokuskan pada 63 pegawai negeri sipil Dinas Peridustrian dan Perdagangan Kabupaten Bombana. Hasil penelitian menemukan dukungan organisasi dan transfer pelatihan secara signifikan berpengaruh terhadap peningkatan kinerja pegawai. Semakin tinggi dukungan organisasi yang dirasakan pegawai akan membuat kinerja pegawai semakin baik, begitu juga dengan meningkatnya kemampuan pegawai dalam mentransfer hasil pelatihannya pada pekerjaannya akan membuat kinerjanya semakin baik.
Referensi
Agustina, Hartiwi (2012). Pengaruh Persepsi Dukungan Organisasi (Perceived Organization Support) Terhadap Kinerja Dosen Melalui Motivasi Kerja (Studi Pada Sekolah Tinggi Ilmu Ekonomi-STIE Palangka Raya). Jurnal Sains Manajemen, Program Magister Sains Manajemen UNPAR. Volume 1 Nomor 1. September 2012; Halaman 15-29.
Arikunto, Suharsimi (2006). Prosedur Penelitian: Suatu Pendekatan Praktek. Edisi Revisi. Jakarta: PT. Rineka Cipta.
Alizadeh, Raheleh Cheragh And Cheraghalizadeh, Romina (2015). The Effect Of Organizational Supports On Job Performance In Construction Projects. Electronic Journal Of Vocational Colleges-December/Aralık 2015. www.ejovoc.org/makaleler/december_2015/pdf/12.pdf. Diakses pada tanggal 22 Maret 2017.
Allen, M. W., Armstrong, D. J., Reid, M. F., & Riemenschneider, C. K. (2008). Factors impacting the perceived organizational support of IT employees. Information and Management, 45(8), 556–563.
Amirulloh, M. Viqri, Siti Nur’aini, Erna Ipak R. (2014). “Pengaruh Persepsi Dukungan Organisasi Terhadap Kinerja Anggota Polri Polres Situbondo”. digilib.unmuhjember.ac.id/download.php?id=3242. Diakses pada tanggal 23 Maret 2017
Ani Buton (2016), Pengaruh Kualitas Pelayanan Publik Terhadap Kepuasan Serta Implikasinya Pada Kepercayaan Masyarakat (Studi Pada Kantor Samsat Kota Kendari). Tesis Program Magister Manajemen Fakultas Ekonomi dan Bisnis Universitas Halu Oleo.
Aubé, C., Rousseau, V., & Morin, E. M. (2007). Perceived organizational support and organizational commitment: The moderating effect of locus of control and work autonomy. Journal of Managerial Psychology, 22(5), 479–495.
Azmi, I. A. G., Ahmad, Z. A. and Zainuddin, Y. (2009). ‘Competency-based pay and service quality: an empirical study of Malaysian public organisations’, Asian Academy of Management Journal, 14, 1, 21–36.
Byrne, Zinta S. And Hochwarter, Wayne A. (2008). “Perceived organizational support and performance: Relationships across levels of organizational cynicism", Journal of Managerial Psychology, Vol. 23 No. 1. pp. 54 - 72
Chiang, Chun-Fang. and Hsieh, Tsung-Sheng (2012). The impacts of perceived organizational support and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior. International Journal of Hospitality Management 31 (2012) 180–190
Clarke, N (2002). Job/work environment factors influencing training transfer within a human service agency: Some indicative support for Baldwin and Ford's transfer climate construct. International Journal of Training and Development, vol. 6, no. 3, pp. 146-162.
Eisenberger, R., dan Rhoades, L. (2002). Perceived organizational support: Journal OfApplied Psychology. 87 (4), pages 698-714.
Facteau, J., Dobbins, G., Russell, J., Ladd, R. and Kudisch, J. (1995), “The influence of general perceptions of the training environment on pretraining motivation and perceived training transfer”, Journal of Management , Vol. 21 No. 1, pp. 1-25.
Ferdinand, Augusty (2006). Metode Penelitian Manajemen. Badan Penerbit Universitas Diponegoro Semarang. Edisi 2. ISBN 979-704-254-5
Fuller, J. B., Barnett, T., Hester, K., & Relyea, C. (2003). A social identity perspective on the relationship between perceived organizational support and organizational commitment. Journal of Social Psychology, 143(6), 789–791.
Hanif, Rifki dan Narjono, Arijo Isnoer (2015). Persepsi Dukungan Organisasi Dan Pengaruhnya Terhadap Perilaku Kerja Positif Melalui Kepuasan Kerja (Studi Pada PT Pos Indonesia Malang Jawa Timur). Jurnal JIBEKA Volume 9 Nomor 2 Agustus 2015: Halaman 48 – 53
Holton, E., Bates, R. and Ruona, W. (2000), ‘Development of a generalized learning transfer system inventory’, Journal of Human Resource Development Quarterly, 11, 4, 333–60.
Indah, Yusuf, Chamariyah (2017). The Effect of Knowledge Sharing and Transfer of Training on The Performance of Employees. Quest Journals, Journal of Research in Business and Management, Volume 4 Issue 2. Pp 63 – 72.
Khan, Imran., Mufti Sabiyah, and Nazir Ahmed Nazir (2015). Transfer of Training: A Reorganized Review on Work Environment and Motivation to Transfer. International Journal of Management, Knowledge and Learning, 4(2), 197–219
Lavelle, JJ, McMahan, GC & Harris, CM 2009, ‘Fairness in human resource management, social exchange relationships, and citizenship behavior: Testing linkages of the target similarity model among nurses in the United States’, International Journal of Human Resource Management, vol. 20, no. 12, pp. 2419-2434.
Lusdiyanti, Evi Siwi (2011). Analisis Pengaruh Dukungan Pimpinan dan Dukungan Organisasi pada Kinerja dan Komitmen Afektif Karyawan PT. Inka Madiun. Riset Manajemen dan Akuntansi, Volume 2 Nomor 3. Edisi Mei 2011: Halaman 336 -357.
Muhammad Ali (2016), Pengaruh Kualitas Layanan Dan Kinerja Pegawai Terhadap Kepuasan Pelanggan (Studi Kasus Pada Pelaksanaan Tera Dan Tera Ulang Alat Ukur Takar Timbang Pada UPTD Metrologi Dinas Perindustrian Dan Perdagangan Provinsi Sulawesi Tenggara). Tesis Program Magister Manajemen Fakultas Ekonomi dan Bisnis Universitas Halu Oleo.
Özbağ, Gönül Kaya., Hülya Gündüz Çekmecelioğlu, Gökçe Çicek Ceyhunc (2014). Exploring the Effects of Perceived Organizational Impediments and Role Stress on Job Performance. Procedia - Social and Behavioral Sciences 150 ( 2014 ) 1129 – 1136
Peraturan Pemerintah Republik Indonesia Nomor 46 Tahun 2011 Tentang Penilaian Prestasi Kerja Pegawai Negeri Sipil
Peraturan Kepala Badan Kepegawaian Negara Nomor 1 Tahun 2013 Tentang Ketentuan Pelaksanaan Peraturan Pemerintah Nomor 46 Tahun 2011 Tentang Penilaian Prestasi Kerja Pegawai Negeri Sipil.
Pradesa , Hafid Aditya, Margono Setiawan, Djumahir, Mintarti Rahayu (2013). The Relationships of Perceived Organizational Support (POS) With Positive Work Behavior: Mediating Role of Job Satisfaction, Affective Commitment, and Felt Obligation. IOSR Journal of Business and Management. Volume 13, Issue 3 (Sep. - Oct. 2013), PP 23-34
Rocha, Claudio and Chelladurai, Packianathan (2012). Perceived organizational support and employee performance: The mediating role of organizational commitment and organizational citizenship behavior. North American Society for Sport Management Conference (NASSM 2008) May, 28 – 31 2008. ResearchGate, https://www.researchgate.net/publication/242076585. diakses tanggal 22 maret 2017.
Schumaker, AM (2004). Predicting perceived effectiveness of training in local government: A study of a municipal clerks training program. Journal of Public Performance & Management Review, vol. 27, no. 3, pp. 51-59.
Shannock, Linda, Rhoades, Eisenberger Robeert, (2006). When Supervisor Feel supported : Relationship With Subordinates’ Perceived Supervisor Support, Perceived Organizational Support and Performance, Journal of Applied Psychology, Vol. 91,. No. 3,689-695.
Surjaatmadja, Surachman (2014). Transfer Of Training In Indonesia State-Owned Entreprises To Face The Asean Economic Community 2015. Journal The Winners, Vol. 15 No. 2, September 2014: 159-164.
Zahari, Ibrahim Bin dan Obaid, Tareq Fayeq (2014). The Role Of Key Factors Of Training Transfer On Employee's Job Performance: A Review. European Scientific Journal June 2014 /SPECIAL/ edition vol.2 ISSN: 1857 – 7881 (Print) e - ISSN 1857- 7431
Zhang, Yan, Jiing-Lih Farh and Hui Wang (2012). “Organizational antecedents of employee perceived organizational support in China: a grounded investigation”. The International Journal of Human Resource Management, Vol. 23, No. 2, January 2012, 422–446
Zumroh, Abdul Rahim., Stephen Boyle, Erich Fein (2012). The Effect of Perceived Organizational Support on the Transfer of Training Outcomes to the Workplace. World Review of Business Research Vol. 2. No. 4. July 2012. Pp. 130 – 147.
Zumroh, Abdul Rahim., Stephen Boyle, Erich Fein (2013). The consequences of transfer of training for service quality and job satisfaction: an empirical study in the Malaysian public sector. International Journal of Training and Development 17:4. ISSN 1360-3736. doi: 10.1111/ijtd.12017
Zumrah, Abdul Rahim , (2015),"Examining the relationship between perceived organizational support, transfer of training and service quality in the Malaysian public sector", European Journal of Training and Development, Vol. 39 Iss 2 pp. 143 – 160
Zumroh, Abdul Rahim and Stephen Boyle, (2015),"The effects of perceived organizational support and job satisfaction on transfer of training", Personnel Review, Vol. 44 Iss 2 pp. 236 – 254
Arikunto, Suharsimi (2006). Prosedur Penelitian: Suatu Pendekatan Praktek. Edisi Revisi. Jakarta: PT. Rineka Cipta.
Alizadeh, Raheleh Cheragh And Cheraghalizadeh, Romina (2015). The Effect Of Organizational Supports On Job Performance In Construction Projects. Electronic Journal Of Vocational Colleges-December/Aralık 2015. www.ejovoc.org/makaleler/december_2015/pdf/12.pdf. Diakses pada tanggal 22 Maret 2017.
Allen, M. W., Armstrong, D. J., Reid, M. F., & Riemenschneider, C. K. (2008). Factors impacting the perceived organizational support of IT employees. Information and Management, 45(8), 556–563.
Amirulloh, M. Viqri, Siti Nur’aini, Erna Ipak R. (2014). “Pengaruh Persepsi Dukungan Organisasi Terhadap Kinerja Anggota Polri Polres Situbondo”. digilib.unmuhjember.ac.id/download.php?id=3242. Diakses pada tanggal 23 Maret 2017
Ani Buton (2016), Pengaruh Kualitas Pelayanan Publik Terhadap Kepuasan Serta Implikasinya Pada Kepercayaan Masyarakat (Studi Pada Kantor Samsat Kota Kendari). Tesis Program Magister Manajemen Fakultas Ekonomi dan Bisnis Universitas Halu Oleo.
Aubé, C., Rousseau, V., & Morin, E. M. (2007). Perceived organizational support and organizational commitment: The moderating effect of locus of control and work autonomy. Journal of Managerial Psychology, 22(5), 479–495.
Azmi, I. A. G., Ahmad, Z. A. and Zainuddin, Y. (2009). ‘Competency-based pay and service quality: an empirical study of Malaysian public organisations’, Asian Academy of Management Journal, 14, 1, 21–36.
Byrne, Zinta S. And Hochwarter, Wayne A. (2008). “Perceived organizational support and performance: Relationships across levels of organizational cynicism", Journal of Managerial Psychology, Vol. 23 No. 1. pp. 54 - 72
Chiang, Chun-Fang. and Hsieh, Tsung-Sheng (2012). The impacts of perceived organizational support and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior. International Journal of Hospitality Management 31 (2012) 180–190
Clarke, N (2002). Job/work environment factors influencing training transfer within a human service agency: Some indicative support for Baldwin and Ford's transfer climate construct. International Journal of Training and Development, vol. 6, no. 3, pp. 146-162.
Eisenberger, R., dan Rhoades, L. (2002). Perceived organizational support: Journal OfApplied Psychology. 87 (4), pages 698-714.
Facteau, J., Dobbins, G., Russell, J., Ladd, R. and Kudisch, J. (1995), “The influence of general perceptions of the training environment on pretraining motivation and perceived training transfer”, Journal of Management , Vol. 21 No. 1, pp. 1-25.
Ferdinand, Augusty (2006). Metode Penelitian Manajemen. Badan Penerbit Universitas Diponegoro Semarang. Edisi 2. ISBN 979-704-254-5
Fuller, J. B., Barnett, T., Hester, K., & Relyea, C. (2003). A social identity perspective on the relationship between perceived organizational support and organizational commitment. Journal of Social Psychology, 143(6), 789–791.
Hanif, Rifki dan Narjono, Arijo Isnoer (2015). Persepsi Dukungan Organisasi Dan Pengaruhnya Terhadap Perilaku Kerja Positif Melalui Kepuasan Kerja (Studi Pada PT Pos Indonesia Malang Jawa Timur). Jurnal JIBEKA Volume 9 Nomor 2 Agustus 2015: Halaman 48 – 53
Holton, E., Bates, R. and Ruona, W. (2000), ‘Development of a generalized learning transfer system inventory’, Journal of Human Resource Development Quarterly, 11, 4, 333–60.
Indah, Yusuf, Chamariyah (2017). The Effect of Knowledge Sharing and Transfer of Training on The Performance of Employees. Quest Journals, Journal of Research in Business and Management, Volume 4 Issue 2. Pp 63 – 72.
Khan, Imran., Mufti Sabiyah, and Nazir Ahmed Nazir (2015). Transfer of Training: A Reorganized Review on Work Environment and Motivation to Transfer. International Journal of Management, Knowledge and Learning, 4(2), 197–219
Lavelle, JJ, McMahan, GC & Harris, CM 2009, ‘Fairness in human resource management, social exchange relationships, and citizenship behavior: Testing linkages of the target similarity model among nurses in the United States’, International Journal of Human Resource Management, vol. 20, no. 12, pp. 2419-2434.
Lusdiyanti, Evi Siwi (2011). Analisis Pengaruh Dukungan Pimpinan dan Dukungan Organisasi pada Kinerja dan Komitmen Afektif Karyawan PT. Inka Madiun. Riset Manajemen dan Akuntansi, Volume 2 Nomor 3. Edisi Mei 2011: Halaman 336 -357.
Muhammad Ali (2016), Pengaruh Kualitas Layanan Dan Kinerja Pegawai Terhadap Kepuasan Pelanggan (Studi Kasus Pada Pelaksanaan Tera Dan Tera Ulang Alat Ukur Takar Timbang Pada UPTD Metrologi Dinas Perindustrian Dan Perdagangan Provinsi Sulawesi Tenggara). Tesis Program Magister Manajemen Fakultas Ekonomi dan Bisnis Universitas Halu Oleo.
Özbağ, Gönül Kaya., Hülya Gündüz Çekmecelioğlu, Gökçe Çicek Ceyhunc (2014). Exploring the Effects of Perceived Organizational Impediments and Role Stress on Job Performance. Procedia - Social and Behavioral Sciences 150 ( 2014 ) 1129 – 1136
Peraturan Pemerintah Republik Indonesia Nomor 46 Tahun 2011 Tentang Penilaian Prestasi Kerja Pegawai Negeri Sipil
Peraturan Kepala Badan Kepegawaian Negara Nomor 1 Tahun 2013 Tentang Ketentuan Pelaksanaan Peraturan Pemerintah Nomor 46 Tahun 2011 Tentang Penilaian Prestasi Kerja Pegawai Negeri Sipil.
Pradesa , Hafid Aditya, Margono Setiawan, Djumahir, Mintarti Rahayu (2013). The Relationships of Perceived Organizational Support (POS) With Positive Work Behavior: Mediating Role of Job Satisfaction, Affective Commitment, and Felt Obligation. IOSR Journal of Business and Management. Volume 13, Issue 3 (Sep. - Oct. 2013), PP 23-34
Rocha, Claudio and Chelladurai, Packianathan (2012). Perceived organizational support and employee performance: The mediating role of organizational commitment and organizational citizenship behavior. North American Society for Sport Management Conference (NASSM 2008) May, 28 – 31 2008. ResearchGate, https://www.researchgate.net/publication/242076585. diakses tanggal 22 maret 2017.
Schumaker, AM (2004). Predicting perceived effectiveness of training in local government: A study of a municipal clerks training program. Journal of Public Performance & Management Review, vol. 27, no. 3, pp. 51-59.
Shannock, Linda, Rhoades, Eisenberger Robeert, (2006). When Supervisor Feel supported : Relationship With Subordinates’ Perceived Supervisor Support, Perceived Organizational Support and Performance, Journal of Applied Psychology, Vol. 91,. No. 3,689-695.
Surjaatmadja, Surachman (2014). Transfer Of Training In Indonesia State-Owned Entreprises To Face The Asean Economic Community 2015. Journal The Winners, Vol. 15 No. 2, September 2014: 159-164.
Zahari, Ibrahim Bin dan Obaid, Tareq Fayeq (2014). The Role Of Key Factors Of Training Transfer On Employee's Job Performance: A Review. European Scientific Journal June 2014 /SPECIAL/ edition vol.2 ISSN: 1857 – 7881 (Print) e - ISSN 1857- 7431
Zhang, Yan, Jiing-Lih Farh and Hui Wang (2012). “Organizational antecedents of employee perceived organizational support in China: a grounded investigation”. The International Journal of Human Resource Management, Vol. 23, No. 2, January 2012, 422–446
Zumroh, Abdul Rahim., Stephen Boyle, Erich Fein (2012). The Effect of Perceived Organizational Support on the Transfer of Training Outcomes to the Workplace. World Review of Business Research Vol. 2. No. 4. July 2012. Pp. 130 – 147.
Zumroh, Abdul Rahim., Stephen Boyle, Erich Fein (2013). The consequences of transfer of training for service quality and job satisfaction: an empirical study in the Malaysian public sector. International Journal of Training and Development 17:4. ISSN 1360-3736. doi: 10.1111/ijtd.12017
Zumrah, Abdul Rahim , (2015),"Examining the relationship between perceived organizational support, transfer of training and service quality in the Malaysian public sector", European Journal of Training and Development, Vol. 39 Iss 2 pp. 143 – 160
Zumroh, Abdul Rahim and Stephen Boyle, (2015),"The effects of perceived organizational support and job satisfaction on transfer of training", Personnel Review, Vol. 44 Iss 2 pp. 236 – 254
Diterbitkan
2019-12-20
Bagian
Articles
