LEGAL PROTECTION FOR CONSUMERS USING SERVICES FROM ILLEGAL PRIVATE PAWNSHOPS IN DENPASAR CITY

  • I Wayan Partama Putra Dwijendra University, Denpasar, Indonesia
  • Nyoman Putra Wira Darma Dwijendra University, Denpasar, Indonesia
Keywords: Legal Protection, Consumers, Private Pawn

Abstract

This discussion about pawning has surfaced in the last few years as people more
and more often carry out this practice of pawning in solving the problems they face.
One of the problems behind the implementation of pawning by the community is
that the pawning process does not take a long time. In addition, a person can solve
the problems they face immediately by using the valuables they have as collateral
without having to be afraid of losing these items. The enactment of the Financial
Services Authority Regulation Number 31/POJK.05/2016 concerning Pawn
Business is a strong legal basis for OJK to supervise the pawn business as one of
the Special Financial Services Industries. This study has two formulations of the
problem, namely: 1) What is the basis for regulating private mortgages in
Indonesia? and 2) What is the legal protection for consumers who use the services
of private pawn companies?. This study uses the type of empirical legal research.
The data collection technique in this study is by conducting interviews. In this study
a legal sociological approach was used, meaning that in examining the issues
raised with facts supported by a juridical approach. Legal arrangements regarding
pawning in Indonesia are basically regulated in articles 1150 to 1160 of the Civil
Code. The issuance of the Financial Services Authority Regulation Number
31/POJK.05/2016 concerning Pawn Business explains the wider scope of the
pawn business. However, the regulations that have been set are ineffective, as
seen from the large number of private pawn companies that do not have licenses.
Regarding consumer protection from private pawn companies, it is still not
guaranteed because there are still many private pawn companies that do not have
permits to circulate in the community, which have the opportunity to commit fraud
against consumers because they do not get legal protection from private
pawnshops, so that consumers feel disadvantaged and do not get protection and
inconvenience when pawning the goods.

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Published
2025-04-08